Symantec IT Management Suite 8.1 Diagnostics & Troubleshooting Training
The Symantec IT Management Suite Diagnostics and Troubleshooting training course is a 2-day, instructor-led, hands-on course that teaches students the underlying components and methods used to troubleshoot the Symantec Management Platform along with the site infrastructure and ITMS solutions to keep it operating optimally. Students learn how to define, diagnose and solve common platform and solution issues within the ITMS environment. Students also learn how to use the platform consoles and reports to analyze and monitor the environment to proactively monitor the environment.
Training Course Objectives:
By the completion of this course, you will be able to:
- Understand the components and processes within the ITMS infrastructure.
- Understand the tools and methods used to pinpoint problems and implement solutions.
- Discover, diagnose, solve and communicate results common issues in the following areas:
- Symantec Management Platform (SMP)
- SMP Site Infrastructure
- Symantec Management Agents/Plug-ins
- IT Management Suite Solutions
Who Should Attend
The Symantec IT Management Suite 8.1 Administration Diagnostics and Troubleshooting Training (ITMS) is for IT administrators who maintain and monitor ITMS processes like software distribution, taking inventory of computers, distributing software updates to computers, performing asset management functions or remotely managing computers using any of the following Symantec suites:
- IT Management Suite
- Client Management Suite
- Asset Management Suite
- Server Management Suite
Training Course Prerequisites:
You must have a basic understanding and working knowledge of Microsoft Windows operating systems and optionally Linux and Mac operating systems.
Training Course Delivery Method:
Instructor-Led Virtual Classroom
Hands-On Training Course:
The Symantec IT Management Suite 8.1 Administration Training course (ITMS) includes practical hands-on troubleshooting exercises that enable you to apply those skills in a working environment.
Training Course Duration:
Training Course Start Time:
10:00 AM EST
Training Course Trainer:
This training course is instructor-led by a Symantec Master Accredited Engineer.