Symantec Web Protection - Edge SWG Diagnostics and Troubleshooting R3

The Symantec Web Protection - Edge SWG Diagnostics and Troubleshooting R3 course provides a structured approach to diagnosing and solving common troubleshooting issues related to Edge SWG deployments.

Training Course Objectives:

By the completion of this course, you will be able to:

Describe the troubleshooting methodology as recommended by Symantec.
Diagnose and solve a variety of issues using tools such as sysinfo files, packet captures, and policy traces.
Be able to provide various diagnostic files to Symantec Support when requested.
Describe the best practices to follow and common misconfigurations to avoid related to the most common issues.

Who Should Attend?

The ProxySG 6.7 Diagnostics and Troubleshooting training course is intended for students who wish to gain familiarity with ProxySG troubleshooting techniques and tools.

Training Course Prerequisites:

It’s expected that students will have taken the Symantec Web Protection - Edge SWG Planning, Implementation, and Administration R3 course.

Training Course Delivery Method:

Instructor-Led Virtual Classroom

Our Symantec Instructors are Engineers who have critical concepts and skills to install, configure, manage, and troubleshoot Symantec solutions. The Hands-on lab supplements your learning by allowing you to practice in a live environment.

Hands-On Training Course:

This course includes both analysis of pre-existing diagnostic files (such as sysinfo, packet capture, policy traces) as well as practical hands-on exercises that enable students to test their understanding of the concepts presented in the lessons.

Training Course Duration:

2 Days

Training Course Start Time:

10:00 AM EST

Training Course Trainer:

This training course is instructor-led by a Symantec Master Accredited Engineer.

Certified by: Symantec

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